Telecom, being a service that’s provided by the IT segment of the business, should be managed on the industry-leading IT service management platform, ServiceNow. It makes sense! Managing telecommunications with ServiceNow enables organizations to manage telecom as a service instead of just an expense. Managing telecom services with ServiceNow offers a number of benefits that simply can’t be matched by traditional TEMs:
- Single system of record for all IT services and assets (including telecom)
- Automation tools like graphical workflows, business rules and notifications
- Light speed time to value with 90 day or less implementation times
- Complete employee empowerment with intuitive self service
- Enhanced operational efficiencies
To learn more about Mobichord’s revolutionary telecom service management solution, schedule a demo today.