Telecom Service Management

Efficiently providing telecom and cloud services when they are needed.

Eliminate Telecom Expense Management with Service Management

Telecom Expense Management (TEM)

TEM is the old, inefficient way of managing telecommunications and it’s only the tip of the iceberg. TEMs have a sole focus on telecom expenses and they fail to to reduce work and continually reduce expenses. Isn’t managing telecom all about managing services such as: changes, incidents, inventories and finances instead of managing telecom just as an expense? 

Telecom Service Management (TSM)

MobiChord TSM completely disrupts the traditional TEM industry by providing service models that define, structure and automate telecom work, removing endless spreadsheets, provider portals, emails and phone calls. Built on the ServiceNow platform, organizations leverage and extend their existing service management platform to create additional business value.

Agility

React quicker to organizational change with integrated ERP, financial and HR systems.

Velocity

Automated processes and service models help organizations act faster, make better decisions and increase efficiency.

Productivity

Users spend less time managing telecom and dedicate more time to value-added activities.

The Telecom Service Management Promise

Telecom Service Management is so effective at producing value for customers, MobiChord promises to effectively reduce the total cost of managing telecom, more than any other solution on the market. Value is produced through global transparency, increased operational efficiencies and lower telecom costs.

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