Why TEM to ITSM Integration Matters in Today’s Ecosystem
On-Demand Webinar: Why TEM to ITSM Integration Matters in Today's Ecosystem
Today TEM to ITSM integration is more crucial than ever. As enterprises move more and more of the IT assets, expenses and services to ITSM platforms, most TEMs are failing to properly integrate with ITSM. Those who have created integrations are offering half-baked solutions to merely transfer orders from the ITSM service desk to the TEM. This sidesteps crucial value in centralizing ALL IT assets, expenses and services on the same platform organizational changes are made and tracked. In order to produce the most value, it simply makes sense to deploy a TEM solution that’s built natively into your ITSM solution.
In this webinar, Kelly Teal, a Senior Research Analyst from AOTMP joins MobiChord to have a discussion about integrating TEM with ITSM and the difference it makes to build a TEM solution natively on an ITSM platform. She recently published an interesting article, Why TEM to ITSM Integration Matters in Today’s Ecosystem, and she discusses her findings.