We are excited to announce that, for the first time ever, MobiChord has been included in Gartner’s annual Market Guide for Telecom Expense Management (TEM) Vendors.
Gartner, the world’s leading research and advisory company, releases an annual market guide on TEM Services to help enterprise business leaders make decisions on choosing which TEM Vendor best fits their organization’s needs. It also serves as insight to more fully understand the challenges, trends, and opportunities of the TEM market as a whole.
MobiChord was included as one of the key TEM vendors most frequently mentioned in Gartner’s end-user survey inquiries about TEM, which was sent out to over 430 enterprises globally. This report also serves as an evaluation of these top vendors on a number of criteria, including services/solutions, geographic coverage, total spend/devices under management, and user features.
The Gartner report included and focused on a few ways that MobiChord differentiates itself from the competition and is how it is uniquely positioned as a newcomer to the market.
In regard to one of the key trends identified by Gartner of “preintegrated capabilities with leading ITSM, GL, AP, ERP, and EMM systems”, MobiChord was praised for having gone “one step further”.
“MobiChord’s applications sit within the ServiceNow platform. Therefore, end-user enterprises benefit from ServiceNow’s capabilities to digitize workflows, automate work and enable end-to-end self-service, rather than integrations within the ITSM platform.”
The report also expounds on a few other of MobiChord’s differentiating qualities.
“MobiChord provides insights into assets, spend, consumption and services for end users and managers, with global dashboards and oversights for administrators”
“MobiChord offers flexible TEM propositions, allowing enterprises the choice of self-management, fully managed services by MobiChord or managed services provided by third-party partners.”
We’ve worked hard to distinguish ourselves as a leader in technology management software solutions. It’s exciting to see those efforts paying off, specifically being recognized by Gartner as a new, key player among the premier TEM service providers.