The impact of mobility on the way we do business today is well documented. There’s an ever- increasing demand for 4G-enabled tablets, smartphones and notebooks in the corporate environment. The reality is that wireless devices have become an indispensable tool for organizations.
But despite the benefits of going wireless, the use of these devices can also undermine a company’s profitability when left unmanaged. For example, wireless costs can get out of hand. If your carrier plans aren’t configured to your company’s needs, you’ll incur a hefty wireless bill.
That’s where Wireless Expense Management (WEM) software comes in.
A reliable WEM solution will help you save on the use of wireless devices as well as anticipate whether the associated savings can cover service charges. Because most organizations don’t have the necessary resources to monitor the usage and costs of hundreds of devices, deploying a wireless expense management solution can lead to significant savings.
Here’s a detailed breakdown of how a WEM solution can help an organization save money.
Reduces Overage Charges
Rate plan optimization features help users analyze each personnel’s usage in a month and ensure that everyone is using the best package. Real-time notifications can also be set up to be triggered when usage levels exceed the threshold, and mobile plan upgrades can be automated to map staff members to optimal wireless plans. While usage-based rates can sometimes get complicated, managing them efficiently enables corporations to reduce overage charges.
Deactivates Idle Devices
When a worker joins another company or gets laid off, it’s vital to ensure that his/her devices are disconnected from the corporate network. Also, the services and data plans that belonged to that employee should be reallocated. WEM includes frequent wireless audits, which can help you identify and remove zero usage lines. Audits may also help you spot unused device line products that can be auctioned, recycled, or demolished as appropriate.
Promotes a Culture of Cost Transparency
Keeping tabs on wireless spend is one of the biggest challenges for companies. The good news is that a wireless expense management solution can help users clarify expenses by showcasing everything that is being spent in a concise manner. Additionally, sharing costs with staff members will allow them to self-analyze better and make responsible use of corporate plans. They’ll be more careful with their mobile data usage as all of the details will be in front of the higher-ups in intuitive dashboards. This can help to promote a culture of “cost transparency” across the board, which should help optimize costs in the long run.
Helps to Claim Relevant Taxes
It can be challenging to reclaim wireless taxes because personnel don’t always hand in relevant receipts. A WEM solution will easily recognize usage for which GST needs be reclaimed or paid. Also, any necessary information will be collected upfront. Some expense management tools will even help achieve compliance with state and city legislation requirements by collecting the required information and calculating any associated taxes automatically. As a result, you can streamline your taxes as you make the yearly return for your corporation and flag any suspicious charges that may result from excess usage.
Reduces Administrative Costs Via Self-Service
Allowing personnel to manage or change their service plans, carriers and devices without management oversight help reduce administrative expenses and improve productivity. It also frees up the IT by providing workers with the tools they need for remediation, data checking, registration, and other wireless troubleshooting and management capabilities. Modern wireless expense management solutions also offer detailed insight into corporate wireless spend along with device usage cost-saving choices.
Helps with Provisioning and Dispute Management
Leading WEM solutions also support the approval, activation, requisition and in-office delivery of wireless devices. Carriers’ provisioning helps organizations to conform to the standards defined for user profiles and contracts. The provisioning and ordering process can also be stretched to end-users through web-specific portals. When this happens, your organization will have an opportunity to self-serve its implementation policy. Dispute management is also possible with comprehensive information about each wireless asset and user. With the right information, companies can enhance the process of carrier-related dispute reporting, helping with the recovery of credits.
To conclude, WED can help you take appropriate measures so you can gain control over your wireless spend, reinvest savings into other channels, optimize enterprise mobility, and avoid becoming overwhelmed by carrier bills. In fact, it can provide you with clear-cut visibility over all of the enterprise networks to help you function at maximum capacity.
Certain areas of your wireless device usage will be best managed with a WEM solution, chiefly your billing problems, cost transparency, zero-usage and device disposal, and carrier rate plans, all while ensuring that your inventory is at an accurate level.