MobileIron + MobiChord:

Wireless Telecom Expense Management, Asset Management and Service Automation on ServiceNow

Complete mobility management means having control over devices, wireless carrier plans, usage, spending, all while automating recurring mobility management tasks. This is why MobileIron and MobiChord have a special partnership. MobiChord is a wireless telecom expense and asset management app built on the ServiceNow platform. MobiChord connects to all major carriers, inventorying and normalizing wireless plans, usage, costs and currency information while providing organization-wide overviews, detail drill-down capabilities, and actionable alerts.

MobileIron Enterprise Mobility Management (EMM) Integration and Solution Overview

MobiChord’s integrated solution combines leading enterprise mobility management (EMM) systems like MobileIron with wireless telecom expense management, carrier service automation and asset management within the ServiceNow service management platform. The result is a 360-degree view of, and control over your mobile ecosystem including phones, tablets, IoT devices, users, wireless carriers, plans, usage, and total wireless spend.

ServiceNow service management platform
Wireless Telecom

Wireless Telecom Expense Management

  • Detailed Wireless Expense Data and Reporting
  • Usage Data and Analytics
  • Plan, Feature, Service and Equipment Catalog
  • Multi-Currency Reporting
  • Automated Wireless Expense Optimization
MobileIron ServiceNow Integration


MobileIron ServiceNow Integration

  • Device Enrollment
  • Live Device Inventory including Roaming
  • MDM Actions (i.e. Reset Passcode)
  • Mobile Application Catalog and Request
  • MobileIron Tech Alliance Partnership
  • Available on MobileIron MarketPlace
Carrier Integration


Carrier Integration

  • Integration of Wireless Carriers Worldwide
  • Import and Reconciliation of Wireless Bills
  • Internal Cost Allocation and ERP Interface
  • Integrated Service Request Management
  • Wireless Line and Device Inventory
Single-Point Mobility Data, Control and Automation

Single-Point Mobility Data, Control and Automation

  • Single System of Record for IT
  • Overviews, Alerts and Drill-Down
  • Role-based End-User Portals
  • Service Automation
  • Labor and Telecom Savings
ServiceNow Certified App


 ServiceNow Certified App

  • Built on the ServiceNow platform
  • Service and Incident Management Automation
  • Wireless Asset and Expense Management
  • Mobile Request Management
  • Available on ServiceNow Store
Compliance Management

Compliance Management

  • Roaming Detection
  • Unused Asset Discovery
  • Analytics to Identify Abnormal Usage Patterns
  • Data Quality Alerts
  • Intelligent Resolution Recommendations

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